Meet Our Staff
Sales
Karrie Powell
Sales Consultant
James Wright
Sales Consultant
Matthew Church
Sales Associate
Dylan Burns
Sales Consultant
Jose Martinez
Sales Consultant
Jordan Cook
Sales Consultant
Matthew Cook
Sales Consultant
Amber Clemens
Sales Consultant
Carl Roth
Sales Consultant
Cole Starnes
Sales Consultant
Melissa Czernek
Sales Consultant
Management
Brad Walters
General Manager
Service
Travis Garland
Service Advisor
Rusty Matlock
Service Advisor
Valerie Rorie
Service Manager
Aaron Bisesti
Corp Service Lane Manager
Jason Greene
Service Director
Karrie Powell
Sales Consultant
Jan 23, 2025
I was so impressed with Jamie’s attitude to meet his
I was so impressed with Jamie’s attitude to meet his customers needs and the attention that he gave to me and my wife. He treated us as if we were his only customers which is an attitude that salespeople rarely show any more. Coming to an agreeable price for Paramount and us was amenable and My wife and I thank you.
Jan 10, 2025
Jose was kind, patient and took excellent care of us.
Jose was kind, patient and took excellent care of us. Karrie was amazing at all the paperwork. Our bank was also very impressed with Karrie. It was a pleasant experience and we have a great vehicle.
Dec 31, 2024
The dealership was clean and comfortable.
The dealership was clean and comfortable. Jose Martinez was professional, efficient and friendly. The car purchase experience was a smooth ride!
Dec 21, 2024
Jose was very thorough and transparent and not pushy at
Jose was very thorough and transparent and not pushy at all. I highly recommend using him as your salesman.
Dec 06, 2024
Jose and Karrie were patient, kind, and knowledgeable.
Jose and Karrie were patient, kind, and knowledgeable. We left feeling taken care of and confident in our purchase. Jose made sure all our needs were met and all questions regarding the vehicle were answered. Great people to work with!
James Wright
Sales Consultant
Jan 23, 2025
Were very friendly and informative!
Were very friendly and informative! Told us all the information on the car i was interested in and even gave me multiple options
Jan 23, 2025
I was so impressed with Jamie’s attitude to meet his
I was so impressed with Jamie’s attitude to meet his customers needs and the attention that he gave to me and my wife. He treated us as if we were his only customers which is an attitude that salespeople rarely show any more. Coming to an agreeable price for Paramount and us was amenable and My wife and I thank you.
Jan 18, 2025
Jaime was excellent!
Jaime was excellent!! He was very detailed and personable in our first email. Meeting him at the dealership was exactly who he was in the email. He took time to explain, allow a test drive and that's why we purchased! I even found out in conversation we were from the same hometown!
Jan 11, 2025
Sad to say I didn't buy a used Hyundai car from
Sad to say I didn't buy a used Hyundai car from Paramount. Their price was ok BUT my trade in value was off by $3,000 compared to 2 other dealerships. This dealership was not competitive enough to earn my business. Sorry Mr. Wright, your dealership didn't have your back. I was a returning customer.
Dec 22, 2024
Paramount Sales and Service team have been terrific.
Paramount Sales and Service team have been terrific. We have been getting our two Santa Fe's serviced there for the past two years. When we were ready to move up to a hybrid model, Jamie and his sales manager worked with us to get a fair trade allowance and excellent deal on our new Tucson Hybrid. We will work with the Paramount team for our next purchase once Hyundai introduces a Hybrid Santa Cruz.
Matthew Church
Sales Associate
Jan 21, 2025
I had one of the best experiences I have ever had leasing
I had one of the best experiences I have ever had leasing a car. I got a really great deal and it was the exact car I was looking for - a G80 Sport Prestige The deal we made via text was the same deal once I came in to sign the papers. There was a small glitch, but they jumped in and handled it - which shows me their customer service level is important to them. Integrity is so important in the auto buying world, and it is difficult to find at times. Thank you Paramount Team for keeping your word and being so professional in the process.
Jan 09, 2025
Matt Church was very nice and knowledgeable on the
Matt Church was very nice and knowledgeable on the vehicles I was looking at purchasing. He helped make the process much easier.
Dec 02, 2024
Great experience on our recent purchase at Paramount.
Great experience on our recent purchase at Paramount. Matt Church was very helpful with our vehicle purchase, kept his word on the price with no additional hidden fees. Best car buying experience I’ve had. Everyone involved was very helpful and seemed to honor the Lord in their work. Highly recommneded.
Nov 22, 2024
Matt got me a great deal on my new Palisade!
Matt got me a great deal on my new Palisade! He was so helpful and made the process so easy. Highly recommend purchasing your next vehicle from Matt Church!
Nov 05, 2024
First time purchasing a vehicle from any dealership and I
First time purchasing a vehicle from any dealership and I couldn’t be happier with Matt Church and his team! Highly recommend to everyone. Thanks again!
Dylan Burns
Sales Consultant
Dec 20, 2024
Dylan did an awesome job and i was happy with finance
Dylan did an awesome job and i was happy with finance everyone was great! Thanks Paramount!
Dec 11, 2024
Had a great experience at Paramount Hyundai in Hickory.
Had a great experience at Paramount Hyundai in Hickory. Very friendly and helpful. I had the pleasure of working with Jose and Dylan. I couldn't be happier with the service I received. Jose attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. If you're looking for a car salesman who goes above and beyond to provide outstanding service, I highly recommend working with Jose. You won't be disappointed! Thank you, Jose for your assistance.
Dec 01, 2024
Considerate and honest.
Considerate and honest. 2nd time working with Dylan Burns and he always helps me get my preferred car for the best price.
Nov 24, 2024
We received excellent service from Jose who clearly went
We received excellent service from Jose who clearly went above the expected to make our purchase easy and for the right car. He even drove to another Paramount dealer to get the car we wanted
Nov 19, 2024
Jose and Dylan were great they did an awesome job from
Jose and Dylan were great they did an awesome job from start to finish thank you
Jose Martinez
Sales Consultant
Jan 15, 2025
We had a nice experience here.
We had a nice experience here. Jose is friendly, patient and knowledgeable about ins and outs of the model we are interested, which help us select the most suitable vehicle. The finance people is also helpful without being pushy. Definitely will come back for service and maintenance.
Jan 10, 2025
Jose was kind, patient and took excellent care of us.
Jose was kind, patient and took excellent care of us. Karrie was amazing at all the paperwork. Our bank was also very impressed with Karrie. It was a pleasant experience and we have a great vehicle.
Jan 06, 2025
Jose was the best!
Jose was the best! He was so easy to work with and very patient with me and all of my questions. Mr. Queen, finance manager, was absolutely the best also. I will most definitely continue doing business with Paramount!
Dec 31, 2024
The dealership was clean and comfortable.
The dealership was clean and comfortable. Jose Martinez was professional, efficient and friendly. The car purchase experience was a smooth ride!
Dec 21, 2024
Jose was very thorough and transparent and not pushy at
Jose was very thorough and transparent and not pushy at all. I highly recommend using him as your salesman.
Jordan Cook
Sales Consultant
Nov 19, 2024
I would highly recommend Paramount Hyundai in Hickory,
I would highly recommend Paramount Hyundai in Hickory, NC. I've leased a couple of Genesis vehicles from them recently. My sales rep both times was Jordan Cook who is extremely knowledgeable about Genesis vehicles. In addition, he is prompt, follows up, and does what he says. Colby Cloninger, the finance guy also is recommended. Colby knows the numbers and also gave me a very fair deal. I will do business with them again!
Nov 13, 2024
Jordan was very kind, helpful and attentive.
Jordan was very kind, helpful and attentive. He went above and beyond to ensure we got what we wanted and was fully satisfied
Nov 04, 2024
We had an exceptional experience purchasing our Genesis
We had an exceptional experience purchasing our Genesis GV80 at Paramount Hyundai Hickory. After deciding to purchase the car, the actual transaction and the paperwork process was very efficient and nicely handled by the finance manager. Everyone we interacted with was very personable and professional. Most importantly, Jordan Cook, our sales rep, knew everything about his product line and the competitor's product as well. He patiently worked with us to understand all the strengths of the car we bought and the service they provide post purchase, convincing us we were making the right decision.
Oct 28, 2024
Jordan and Chris were excellent to work with on the
Jordan and Chris were excellent to work with on the purchase of our new Palisade! Extremely personable and helpful through the whole process.
Oct 25, 2024
My new car buying experience at Paramount Hyundai
My new car buying experience at Paramount Hyundai Hickory was better than I was expecting.
Matthew Cook
Sales Consultant
Nov 03, 2024
It is a great location that is accessible from many
It is a great location that is accessible from many roadways and provides visibility to the dealership and the renovations to the build were/are aesthetically pleasing.
Sep 06, 2024
Everyone was very helpful, kind, informative, and gave us
Everyone was very helpful, kind, informative, and gave us space to make a big decision.
Aug 05, 2024
Nice relaxed sales and delivery experience.
Nice relaxed sales and delivery experience. We got to a fair deal without a stressful confrontational experience.
Jul 17, 2024
Thanks Matthew Cook, por the professional service I
Thanks Matthew Cook, por the professional service I received from you, Excellent service and good price, That's the price I was looking for, And the truck I wanted, PARAMOUNT HYUNDAI HICKORY, Team sales has the car and trucks you looking for, I recommend 👌 %💯 Good price 👍 and excellent service very professional,
Jul 16, 2024
They were nice to deal with, addressed a problem we had,
They were nice to deal with, addressed a problem we had, and hooked us up with some cold drinks.... finance part was easy, matthew was great
Brad Walters
General Manager
Dec 10, 2024
Best sales man ever i meet He did good and help me got
Best sales man ever i meet He did good and help me got a deal
Nov 23, 2024
Top notch with a wonderful salesforce.
Top notch with a wonderful salesforce. We have owned many cars from Paramount in Hickory. The service departments deliver great service.
Nov 09, 2024
Great experience going to Paramount Hyundai in Hickory
Great experience going to Paramount Hyundai in Hickory North Carolina! Professional service with no typical sales pressure, that I have experienced at other dealerships. I recommend working with Jamie Wright. Easy going and pleasant sales representative. One of the easiest vehicle purchases I have had.
Nov 05, 2024
I enjoyed the entire buying experience!
I enjoyed the entire buying experience! My salesperson, Jamie Wright, was very Professional helping me choose a vehicle, taking a test drive, explaining features, and completing the paperwork before going into Finance. Alan Queen, my Finance Officer made the completion of the paperwork seemless?
Aug 09, 2024
Thank You Matthew Church to find me and my family a
Thank You Matthew Church to find me and my family a perfect car. You are very helpful and also very knowledgeable about the car. Thank You.
Travis Garland
Service Advisor
Dec 22, 2024
Paramount Sales and Service team have been terrific.
Paramount Sales and Service team have been terrific. We have been getting our two Santa Fe's serviced there for the past two years. When we were ready to move up to a hybrid model, Jamie and his sales manager worked with us to get a fair trade allowance and excellent deal on our new Tucson Hybrid. We will work with the Paramount team for our next purchase once Hyundai introduces a Hybrid Santa Cruz.
Sep 07, 2024
Jamie was a pleasure to work with.
Jamie was a pleasure to work with. He found a car he thought I would like but having higher mileage than I wanted and offered a free extended warranty to induce me to buy. I said yes to his price because of that. however going thru finance that option apparently was retracted and I had to purchase the extra warranty. Nice bait and switch. Car had an issue with headlights with right low beam was less intense than the left low beam leading to poor illumination in right side area. This was not explained to my satisfaction, also isg function does not work. Will have this checked when oil change is scheduled.
Aug 21, 2024
Always great to work with Matt Church.
Always great to work with Matt Church. My family and I have purchased vehicles from him since 2012 and will continue to do so!
Mar 22, 2024
Shane was extremely helpful!
Shane was extremely helpful! Our experience with Elie in finance was very professional as well! Overall experience was very good! We’re very happy with our purchase! Would recommend your location and Shane if asked by friends or family.
Mar 01, 2024
Overall great experience, kid friendly space and helpful
Overall great experience, kid friendly space and helpful staff. Was able to be in and out within 2 hours signing out the door!
Rusty Matlock
Service Advisor
Nov 21, 2023
Great and solid experience, very straight forward deal
Great and solid experience, very straight forward deal with easy going salesman. I loved it!
Nov 12, 2023
Very professional knowledgeable and none pushy.
Very professional knowledgeable and none pushy. Made sure you were comfortable at the dealership and the facility is very very clean. Very impressed
Feb 12, 2021
We purchased a new 2019 Sonata. In 2020, we started...
We purchased a new 2019 Sonata. In 2020, we started getting an error about the hybrid systems. We took it to the dealership in Valdese multiple times. They informed us nothing was wrong. The car started stalling and having further trouble. After taking to the sister dealership in Hickory, the hybrid pump had been bad the whole time. It was barely found in time to be covered by warranty. Almost as they were trying to wait until it was not to inform us it needed to be replaced. Wednesday, February 10th,2021, the car was taken in for service and preventive belt replacements. The service department was told the car was making an odd noise and was vibrating when pressure was applied to the gas pedal. They said it was just a little low on oil and nothing was wrong with the car. That afternoon the car broke down. We were told while on the phone trying to get service and a tow that it had to be a misfiring piston. It was a hole in the engine block. Later told the noise we were hearing and the vibration must have been something. It was as though they did not even attempt to look, or they were trying to out last the warranty to be able to charge more for parts and labor than the contract with the manufacturer provides. The constant timing of requested warranty covered repairs be missed when the warranty is close to expiration does not seem to be accident.
Aug 27, 2020
Bought a 2020 Santa Fe from Paramount Hyundai of Hickory....
Bought a 2020 Santa Fe from Paramount Hyundai of Hickory. Everyone was very friendly, informative & helpful!! This was a pleasant experience! Special kudos to Rusty Matlock, Chad Woods & Drew Stiles!!
Nov 18, 2019
Top Notch Service Every Time
I had my previous car a Hyundai Accent serviced at Paramount Hyundai from the very start. Every bit of maintenance was performed at this Dealership. All work performed was top notch. The only issue I had in over 3 years was a rough running engine after a fuel system service. They took the car back to the shop immediately and corrected the issue. Less than 10 minutes to correct. My service advisor all along has been Rusty Matlock. I have never worked with a friendlier or more knowledgeable advisor across many makes and models. Rusty is always accommodating and always voices his appreciation of having my business. Wouldn't go anywhere else to get my Hyundai serviced.
Amber Clemens
Sales Consultant
Jan 20, 2025
The dealership worked with us to give us the best car for
The dealership worked with us to give us the best car for the best price.
Jan 08, 2025
Paramount Hyundai truly goes above and beyond to make
Paramount Hyundai truly goes above and beyond to make sure their customers have a wonderful experience start to finish. Amber is an absolute gem and was so kind, patient, and knowledgeable!
Dec 04, 2024
I recently had the pleasure of purchasing a vehicle from
I recently had the pleasure of purchasing a vehicle from Amber Clemens at Paramount Hyundai Genesis, and the experience was outstanding. Amber’s professionalism, knowledge, and genuine dedication to customer satisfaction truly set her apart. From our first interaction, she listened attentively to my needs and preferences, ensuring that I found the perfect car to fit my lifestyle. Amber’s friendly demeanor and transparent communication made the entire process smooth and stress-free. She went above and beyond to provide detailed information and answer all my questions, making me feel confident and informed about my purchase. I highly recommend Amber Clemens to anyone looking for a top-notch sales professional at Paramount Hyundai Genesis.
Nov 04, 2024
I was buying my lease out and Amber did an amazing job
I was buying my lease out and Amber did an amazing job helping me and being very patient with all my questions
Oct 30, 2024
I received excellent care and attention from both Amber
I received excellent care and attention from both Amber and Chris when I purchased my new Sonata. I bought my last Sonata in 2011, and it was a terrific car. I look forward to this new one.
Valerie Rorie
Service Manager
Dec 22, 2024
Paramount Sales and Service team have been terrific.
Paramount Sales and Service team have been terrific. We have been getting our two Santa Fe's serviced there for the past two years. When we were ready to move up to a hybrid model, Jamie and his sales manager worked with us to get a fair trade allowance and excellent deal on our new Tucson Hybrid. We will work with the Paramount team for our next purchase once Hyundai introduces a Hybrid Santa Cruz.
Nov 27, 2024
From the lady at the desk named Morgan to the tireless
From the lady at the desk named Morgan to the tireless work of Carl our salesman, the entire experience was wonderful. I have already referred a friend to them.
Nov 05, 2024
I enjoyed the entire buying experience!
I enjoyed the entire buying experience! My salesperson, Jamie Wright, was very Professional helping me choose a vehicle, taking a test drive, explaining features, and completing the paperwork before going into Finance. Alan Queen, my Finance Officer made the completion of the paperwork seemless?
Aug 21, 2024
Always great to work with Matt Church.
Always great to work with Matt Church. My family and I have purchased vehicles from him since 2012 and will continue to do so!
Dec 30, 2023
Dylan is great!
Dylan is great! He was very helpful and attentive to what I was looking for. He was able to find me exactly what I wanted and at a great price!
Carl Roth
Sales Consultant
Jan 20, 2025
I have to say I accompanied my daughter some days ago and
I have to say I accompanied my daughter some days ago and was met with the BEST car salesman I have encountered. Mr. Carl Roth was absolutely amazing and so helpful and understanding of what she wanted out of a vehicle. He never gave up and was so patient until the end. He really made the whole experience a delight and for that I will always recommend Carl Roth again and again. Thank you to the entire team. We are very happy with the purchase! Beyond excellence at this dealership!!!
Jan 03, 2025
Made it happen for me appreciate them helping me get the
Made it happen for me appreciate them helping me get the car those 2 are the best.
Dec 17, 2024
Carl made buying our car, the best experience.
Carl made buying our car, the best experience. When we couldn’t find what we wanted on the Hyundai side, he went out of his way to sale us a Kia Telluride from the Kia car lot. We weren’t sure the first day, but when we made our mind up on the second day, Carl came in on his day off to make sure we were took care of. I’ve never sat across from a salesmen and not felt pressured, with Carl I literally felt comfortable that we were making a good decision. Thank you a thousand times Carl. Would recommend to anyone.
Dec 06, 2024
Exceptional service!
Exceptional service! Went above and beyond to help us find the right fit. Highly recommend!
Nov 30, 2024
Carl Roth was amazing!
Carl Roth was amazing! Thank you so much, Carl! I truly appreciate you and how helpful you are. It's so refreshing and you made it a good and enjoyable experience. The financing process with Karri was great too, she is great, so helpful and knowledgeable as well. Thank you all so much for a great experience!
Aaron Bisesti
Corp Service Lane Manager
Nov 12, 2023
Very professional knowledgeable and none pushy.
Very professional knowledgeable and none pushy. Made sure you were comfortable at the dealership and the facility is very very clean. Very impressed
Mar 30, 2023
Paramount Hyundai made the car buying experience great.
Paramount Hyundai made the car buying experience great. They were responsive to questions I had and they did a great job quickly and conveniently repairing some minor issues after the sale.
Feb 12, 2021
We purchased a new 2019 Sonata. In 2020, we started...
We purchased a new 2019 Sonata. In 2020, we started getting an error about the hybrid systems. We took it to the dealership in Valdese multiple times. They informed us nothing was wrong. The car started stalling and having further trouble. After taking to the sister dealership in Hickory, the hybrid pump had been bad the whole time. It was barely found in time to be covered by warranty. Almost as they were trying to wait until it was not to inform us it needed to be replaced. Wednesday, February 10th,2021, the car was taken in for service and preventive belt replacements. The service department was told the car was making an odd noise and was vibrating when pressure was applied to the gas pedal. They said it was just a little low on oil and nothing was wrong with the car. That afternoon the car broke down. We were told while on the phone trying to get service and a tow that it had to be a misfiring piston. It was a hole in the engine block. Later told the noise we were hearing and the vibration must have been something. It was as though they did not even attempt to look, or they were trying to out last the warranty to be able to charge more for parts and labor than the contract with the manufacturer provides. The constant timing of requested warranty covered repairs be missed when the warranty is close to expiration does not seem to be accident.
Oct 28, 2020
The staff in the service department is AMAZING!!! Aaron...
The staff in the service department is AMAZING!!! Aaron has been the best and the perfect service manager. He even helped me pick out the perfect set of all weather tires for my Tucson, right before winter. In addition, Harry, the shuttle driver, was extremely personable and made the trip great!
Oct 02, 2020
Such a pleasure dealing with Chad! Professional and...
Such a pleasure dealing with Chad! Professional and personal. Absolutely love Paramount Hyundai! Ryan, in sales, was equally amazing! 2nd purchase from Ryan and Paramount!
Cole Starnes
Sales Consultant
Dec 06, 2024
Jose and Karrie were patient, kind, and knowledgeable.
Jose and Karrie were patient, kind, and knowledgeable. We left feeling taken care of and confident in our purchase. Jose made sure all our needs were met and all questions regarding the vehicle were answered. Great people to work with!
Nov 29, 2024
This was the best car buying experience I have ever had.
This was the best car buying experience I have ever had. Cole was extremely helpful, patient and professional from the very start.
Nov 27, 2024
Super Clean dealership and friendly staff.
Super Clean dealership and friendly staff. Would definitely recommend to family and friends to buy or lease
Oct 09, 2021
Cole went above and beyond for us when purchasing our...
Cole went above and beyond for us when purchasing our car. I couldn’t have ask for a better salesman.
Sep 10, 2021
Cole Starnes is an excellent sales person. He is...
Cole Starnes is an excellent sales person. He is friendly, professional and a diligent worker. He worked quickly to locate a SUV for us. Mr Butler in Finance also worked quickly and professionally.
Melissa Czernek
Sales Consultant
Jan 11, 2025
Paramount Hyundai was able to meet the price of another
Paramount Hyundai was able to meet the price of another dealership and helped us get a great deal on our vehicle. Melissa did a great job to make this happen! She was excellent to work with.
Jason Greene
Service Director
Aug 21, 2024
Always great to work with Matt Church.
Always great to work with Matt Church. My family and I have purchased vehicles from him since 2012 and will continue to do so!